What currencies do you accept?

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• What forms of payment do you accept?

  We are pleased to inform you that we accept a variety of payment methods to facilitate your transactions. We honor all major debit and credit cards issued in North America, including but not limited to: Mastercard Visa American Express (Amex) ...

• Can I pay with a credit card?

  Of course, you can! You can view our other accepted payment methods here.

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• What is your minimum order quantity?

  Our MOQs (minimum order quantity) is optimized to benefit the customer by on the cost of tooling and setup for our factories to produce your custom packaging. Since these MOQs are based cost optimization for our customers, it is not recommended to go ...

• Will I see a proof for my order? How do I know if my art is printable?

  Before moving forward to mass production, our Pre-press Team will review your artwork to ensure there are no errors and send you a final proof for you to approve. If your artwork is not up to our printable standards, our Pre-press Team will advise ...

• How do I get a quote?

  We want to accommodate your needs as best as we can! Therefore we offer a few easy ways for you to request a quote from us. Contacting us directly All direct lines of contacts are available Monday - Friday @ 9:00am - 6:30pm EST. During offline hours, ...

• How do I place a reorder?

  To initiate a reorder, kindly establish communication with your assigned Product Specialist, who assisted you during your initial order placement. Alternatively, you can direct any inquiries regarding reordering to sales@pakfactory.com, where a ...

• How do I determine what size box I need?

  To determine the correct box size you need, measure your product left to right (length), front to back (width) and bottom to top (depth). Add 1/8" - 1/4" to each dimension to give a little bit of wiggle room to your product!