How do I place a reorder?

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• Can I change the design once the order has been placed?

  Once your final proof has been approved, you can not change the design as your order may have already moved onto mass production.  However, if you notify your Product Specialist immediately, we may be able to stop production early to re-submit a new ...

• How do I change something on the order I just placed?

  If your order has not been submitted to mass production yet, you can contact your Product Specialist to make changes on your order. All artwork and order specification changes must occur before you approve the final proof for your order. ​If a change ...

• Popular Articles

• How do I get a quote?

  We want to accommodate your needs as best as we can! Therefore we offer a few easy ways for you to request a quote from us. Contacting us directly All direct lines of contacts are available Monday - Friday @ 9:00am - 6:30pm EST. During offline hours, ...

• How do I place a reorder?

  To reorder an order, simply reach out to your Product Specialist from your first time order with us and they will be able to help you with your reorder

• What is a dieline and why is it important?

  A dieline serves as a blueprint that ensures the correct layout for artwork designs on your packaging. It is essential to the cutting and creasing process as it gives our machines the appropriate information to precisely cut and fold areas of your ...

• What is an additional process?

  At PakFactory, an additional process refers to a special finishing that can be applied to your packaging. Additional processes are all subject to additional fees. Some of our additional processes include: Window patching Embossing / debossing Foil ...

• How do I determine what size box I need?

  To determine the correct box size you need, measure your product left to right (length), front to back (width) and bottom to top (depth). Add 1/8" - 1/4" to each dimension to give a little bit of wiggle room to your product!