Do you offer color matching?
Unfortunately, we do not offer color matching services at this time and cannot guarantee the color appearance between on-screens and the final print result.
However, we recommend that all customers go through with our production-grade sample service, which allows you to get a printed physical prototype to check for color output and sizing.
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What is PMS color and do I need it?
PMS refers to the Pantone Matching System, which is a standardized color matching system that ensures color accuracy to a physical color swatch. PMS colors are coded through a numbering system (also known as Pantone Colors). These colors are widely ...
Will my boxes match the color on my screen?
Not exactly - The colors on your screen may vary from the printed packaging you receive. This is mainly caused by the different color spaces used for displays/monitors and printers. Displays/monitors utilize the RGB color space while printers operate ...
Do you offer custom box styles?
Yes, we certainly do! Other than the box styles we carry in our library, you may request a completely custom structure. Our team of professional structural engineers can make just about anything! To get started on your totally custom box structure, ...
Where are you located?
Our headquarters are located in Toronto, Canada. However we manufacture, ship and offer our services internationally. Our manufacturing facilities are located across North America, Europe and Asia.
What is CMYK?
CMYK stands for Cyan, Magenta, Yellow, and Black and is the color space commonly used within the printing industry. Before your packaging is sent to our manufacturing facilities for print, it is important that your artwork on our dielines are all in ...
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What is your minimum order quantity?
Our MOQs (minimum order quantity) is based on the cost of tooling and setup for our factories to produce your custom packaging. Since these MOQs are set for the benefit of our customers to help save on costs, it is not recommended to go below our ...
How do I get a quote?
We want to accommodate your needs as best as we can! Therefore we offer a few easy ways for you to request a quote from us. Contacting us directly All direct lines of contacts are available Monday - Friday @ 9:00am - 6:30pm EST. During offline hours, ...
How do I place a reorder?
To initiate a reorder, kindly establish communication with your assigned Product Specialist, who assisted you during your initial order placement. Alternatively, you can direct any inquiries regarding reordering to sales@pakfactory.com, where a ...
How do I determine what size box I need?
To determine the correct box size you need, measure your product left to right (length), front to back (width) and bottom to top (depth). Add 1/8" - 1/4" to each dimension to give a little bit of wiggle room to your product!
What is the difference between digital and offset print?
Digital Print Digital printed packaging is created using a digital printer to print directly on the material, similar to how a desktop inkjet printer would print on paper (but on a larger scale). Lower print quality than offset printing. It does not ...