Do you offer custom box styles?
Yes, we certainly do!
Other than the box styles we carry in our library, you may request a completely custom structure. Our team of professional structural engineers can make just about anything!
To get started on your totally custom box structure, fill out our
Quote Request form and attach any reference photos to help us get a better picture of what you are looking for. After submitting your quote request, our
Product Specialists will reach out to you for further assistance.
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Do you offer color matching?
Unfortunately, we do not offer color matching services at this time and cannot guarantee the color appearance between on-screens and the final print result. However, we recommend that all customers go through with our production-grade sample service, ...
Can I print on the inside and outside of the box?
You sure can! We are able to print on one-side (inside or outside) or both sides (inside & outside) of your packaging. Just specify in your quotation that you need double-sided printing. Our product specialist will help you with the rest!
How do I get a dieline template?
Once you have decided to work with PakFactory on your custom packaging project, our structural designers will begin to create the custom dieline based on your specifications. Once your dieline is completed, your Product Specialist will send you your ...
Where are you located?
Our headquarters are located in Toronto, Canada. However we manufacture, ship and offer our services internationally. Our manufacturing facilities are located across North America, Europe and Asia.
How do I upload files and artwork?
When you have successfully transferred your artwork onto your custom dieline template (.AI or .PDF), you can send your files via email to your Product Specialist for our Pre-press Team to review. Note: For larger files that cannot be sent via email, ...
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What is your minimum order quantity?
Our MOQs (minimum order quantity) is based on the cost of tooling and setup for our factories to produce your custom packaging. Since these MOQs are set for the benefit of our customers to help save on costs, it is not recommended to go below our ...
How do I get a quote?
We want to accommodate your needs as best as we can! Therefore we offer a few easy ways for you to request a quote from us. Contacting us directly All direct lines of contacts are available Monday - Friday @ 9:00am - 6:30pm EST. During offline hours, ...
How do I place a reorder?
To initiate a reorder, kindly establish communication with your assigned Product Specialist, who assisted you during your initial order placement. Alternatively, you can direct any inquiries regarding reordering to sales@pakfactory.com, where a ...
How do I determine what size box I need?
To determine the correct box size you need, measure your product left to right (length), front to back (width) and bottom to top (depth). Add 1/8" - 1/4" to each dimension to give a little bit of wiggle room to your product!
What is the difference between digital and offset print?
Digital Print Digital printed packaging is created using a digital printer to print directly on the material, similar to how a desktop inkjet printer would print on paper (but on a larger scale). Lower print quality than offset printing. It does not ...