Where do you ship to?

All of our products are available for shipping both locally (North America) and internationally.

Depending on the manufacturing facility's location and delivery address, your government may require you to pay taxes or import fees/duties on your order. As part of our service, PakFactory will help manage your entire logistics including any import process for a hassle-free experience.

Note: Customs may hold shipments to check the shipment contents to confirm that the value of goods was declared accurately. Due to these stops in shipments, the estimated delivery date we provided to you may be delayed.

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• Do you ship to P.O. boxes?

  Unfortunately, at this time, we cannot ship to P.O. boxes.

• Where does my order ship from?

  We ship from several production facilities across North America (USA and Canada) and Asia. Depending on your initial consultation with our product specialists, strategic manufacturing and brand specifications will help determine where your orders ...

• Can you ship internationally?

  Yes - All of our products are available to be shipped both locally and internationally - with limited restrictions.   Speak with our Product Specialist to find out if your country is eligible for shipping.

• How will my order ship?

  Most of our packaging is shipped flat to optimize shipping costs; however it requires minor assembly upon arrival. Special rigid box structures may need to be shipped in their constructed form as they can't be flattened due to the nature of the box ...

• Will all of my items ship together?

  It depends. If all items can be manufactured at a single manufacturing facility, your items will be eligible to be shipped together in one shipment. In the case of multiple types of packaging that cannot be fulfilled within a single manufacturing ...

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• What is your minimum order quantity?

  Our MOQs (minimum order quantity) is based on the cost of tooling and setup for our factories to produce your custom packaging. Since these MOQs are set for the benefit of our customers to help save on costs, it is not recommended to go below our ...

• How do I get a quote?

  We want to accommodate your needs as best as we can! Therefore we offer a few easy ways for you to request a quote from us. Contacting us directly All direct lines of contacts are available Monday - Friday @ 9:00am - 6:30pm EST. During offline hours, ...

• What is the difference between digital and offset print?

  Digital Print Digital printed packaging is created using a digital printer to print directly on the material, similar to how a desktop inkjet printer would print on paper (but on a larger scale). Lower print quality than offset printing. It does not ...

• How do I place a reorder?

  To initiate a reorder, kindly establish communication with your assigned Product Specialist, who assisted you during your initial order placement. Alternatively, you can direct any inquiries regarding reordering to sales@pakfactory.com, where a ...

• What types/styles of packaging do you offer?

  PakFactory offers an extended line of packaging options. Within these packaging lines, we also have an array of styles to serve all concerns and packaging needs you may have. Here are the lines of packaging we currently offer:   Folding Carton ...