What shipping method should I choose?

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• What shipping options do you offer? Is shipping included in my quote?

  We offer Air, Ground, and Sea shipping depending on the manufacturing origin and destination. With several shipping methods available, shipping is generally not included in your quote unless stated explicitly during your consultation stage. We can ...

• I want to change my shipping method. How do I do that?

  If your order has not been shipped out yet, you can contact your designated Product Specialist, and they'll be happy to update the shipping method for the order. Our product specialists will provide you with new quotes for the updated shipping ...

• I can't find the costs of shipping anywhere on the website, why is that?

  We currently do not display the shipping costs on our website, as costs may vary depending on individual needs and specifications. However, shipping estimates can be provided to you by our Product Specialist during your consultation stage. Note: ...

• Can you ship internationally?

  Yes - All of our products are available to be shipped both locally and internationally - with limited restrictions. Speak with our Product Specialist to find out if your country is eligible for shipping.

• How will my order ship?

  Most of our packaging is shipped flat to optimize shipping costs; however it requires minor assembly upon arrival. Special rigid box structures may need to be shipped in their constructed form as they can't be flattened due to the nature of the box ...

• Popular Articles

• What is your minimum order quantity?

  Our MOQs (minimum order quantity) is based on the cost of tooling and setup for our factories to produce your custom packaging. Since these MOQs are set for the benefit of our customers to help save on costs, it is not recommended to go below our ...

• How do I get a quote?

  We want to accommodate your needs as best as we can! Therefore we offer a few easy ways for you to request a quote from us. Contacting us directly All direct lines of contacts are available Monday - Friday @ 9:00am - 6:30pm EST. During offline hours, ...

• How do I place a reorder?

  To initiate a reorder, kindly establish communication with your assigned Product Specialist, who assisted you during your initial order placement. Alternatively, you can direct any inquiries regarding reordering to sales@pakfactory.com, where a ...

• How do I determine what size box I need?

  To determine the correct box size you need, measure your product left to right (length), front to back (width) and bottom to top (depth). Add 1/8" - 1/4" to each dimension to give a little bit of wiggle room to your product!

• What is the difference between digital and offset print?

  Digital Print Digital printed packaging is created using a digital printer to print directly on the material, similar to how a desktop inkjet printer would print on paper (but on a larger scale). Lower print quality than offset printing. It does not ...