I want to change my shipping method. How do I do that?

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• What shipping options do you offer? Is shipping included in my quote?

  We offer Air, Ground, and Sea shipping depending on the manufacturing origin and destination. With several shipping methods available, shipping is generally not included in your quote unless stated explicitly during your consultation stage. We can ...

• What shipping method should I choose?

  You don't have to choose which shipping to use when working with PakFactory! Our dedicated product specialists will help manage and plan your entire shipping & logistic strategy to help you save on costs while getting your packaging to your doorstep ...

• I can't find the costs of shipping anywhere on the website, why is that?

  We currently do not display the shipping costs on our website, as costs may vary depending on individual needs and specifications. However, shipping estimates can be provided to you by our Product Specialist during your consultation stage. Note: ...

• Will I receive a confirmation that my boxes have been sent?

  Yes - As part of our project management, your Product Specialist will update you whenever there are any changes to your order. When your mass production is complete, you will get a notification that your order is ready to be shipped. You will ...

• Can you ship internationally?

  Yes - All of our products are available to be shipped both locally and internationally - with limited restrictions. Speak with our Product Specialist to find out if your country is eligible for shipping.

• Popular Articles

• What is your minimum order quantity?

  Our MOQs (minimum order quantity) is optimized to benefit the customer by on the cost of tooling and setup for our factories to produce your custom packaging. Since these MOQs are based cost optimization for our customers, it is not recommended to go ...

• How do I get a quote?

  We want to accommodate your needs as best as we can! Therefore we offer a few easy ways for you to request a quote from us. Contacting us directly All direct lines of contacts are available Monday - Friday @ 9:00am - 6:30pm EST. During offline hours, ...

• How do I determine what size box I need?

  To determine the correct box size you need, measure your product left to right (length), front to back (width) and bottom to top (depth). Add 1/8" - 1/4" to each dimension to give a little bit of wiggle room to your product!

• How do I place a reorder?

  To initiate a reorder, kindly establish communication with your assigned Product Specialist, who assisted you during your initial order placement. Alternatively, you can direct any inquiries regarding reordering to sales@pakfactory.com, where a ...

• Do you have volume discounts or price breaks?

  Yes, we do! High-quantity orders generally net a lower cost-per-unit (higher quantity = bulk savings) on all of our packaging orders. If you have any questions about pricing or how you can get greater savings on your packaging, you may consult with ...