How do I upload files and artwork?

When you have successfully transferred your artwork onto your custom dieline template (.AI or .PDF), you can send your files via email to your Product Specialist for our Pre-press Team to review.

Note: For larger files that cannot be sent via email, you may upload your files to WeTransfer, Google Drive, or Dropbox and provide the download link to your Product Specialist.

Our Pre-press Team will review your artwork thoroughly for any concerns and will send you a 2D proof outlining any errors they may find. Unfortunately, PakFactory is not subject to fixing these errors for you. However, we are more than happy to help guide you through the fixes.

Note: Non-technical concerns such as spelling errors, RGB or PMS-to-CMYK color shifts, and atypical design orientation are not reviewed in our proofing process.

• Related Articles

• What is CMYK?

  CMYK stands for Cyan, Magenta, Yellow, and Black and is the color space commonly used within the printing industry. Before your packaging is sent to our manufacturing facilities for print, it is important that your artwork on our dielines are all in ...

• How well will my logo/art print? Will it print pixelated?

  When designing your artwork, always use the highest resolution images you can. The higher the resolution image you use, the higher quality your print will be! When using .JPG, .PNG, .TIFF images, ensure that your image quality is at least 200 DPI. ...

• What is pre-press?

  Pre-press is the stage (or process) in which digital files are prepared for the printing press. Pre-press turnaround times typically vary depending on the complexity of the project. It can take as fast as several hours or as long as several days. ...

• What is a dieline and why is it important?

  A dieline serves as a blueprint that ensures the correct layout for artwork designs on your packaging. It is essential to the cutting and creasing process as it gives our machines the appropriate information to precisely cut and fold areas of your ...

• Can I order the same sized packaging with multiple artworks?

  Yes, of course! When starting an order with us, indicate that you have multiple artworks to work with for the same sized packaging. Our product specialists will further help you organize your order to reflect the multiple artworks you have provided ...

• Popular Articles

• What is your minimum order quantity?

  Our MOQs (minimum order quantity) is optimized to benefit the customer by on the cost of tooling and setup for our factories to produce your custom packaging. Since these MOQs are based cost optimization for our customers, it is not recommended to go ...

• How do I get a quote?

  We want to accommodate your needs as best as we can! Therefore we offer a few easy ways for you to request a quote from us. Contacting us directly All direct lines of contacts are available Monday - Friday @ 9:00am - 6:30pm EST. During offline hours, ...

• How do I determine what size box I need?

  To determine the correct box size you need, measure your product left to right (length), front to back (width) and bottom to top (depth). Add 1/8" - 1/4" to each dimension to give a little bit of wiggle room to your product!

• How do I place a reorder?

  To initiate a reorder, kindly establish communication with your assigned Product Specialist, who assisted you during your initial order placement. Alternatively, you can direct any inquiries regarding reordering to sales@pakfactory.com, where a ...

• Do you have volume discounts or price breaks?

  Yes, we do! High-quantity orders generally net a lower cost-per-unit (higher quantity = bulk savings) on all of our packaging orders. If you have any questions about pricing or how you can get greater savings on your packaging, you may consult with ...