Do you offer rush orders?
Rush orders may be available depending on seasonality and packaging capacities. Speak to one of our
Product Specialists to check for our current availability.
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Do you have volume discounts or price breaks?
Yes, we do! High-quantity orders generally net a lower cost-per-unit (higher quantity = bulk savings) on all of our packaging orders. If you have any questions about pricing or how you can get greater savings on your packaging, you may consult with ...
What is the turnaround time on my order?
Our current production times are an estimated average of 10 - 30 business days depending on packaging type, order size, and the time of the year. Having greater customization with more additional processes on your custom packaging generally yields ...
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What is your minimum order quantity?
Our MOQs (minimum order quantity) is based on the cost of tooling and setup for our factories to produce your custom packaging. Since these MOQs are set for the benefit of our customers to help save on costs, it is not recommended to go below our ...
How do I get a quote?
We want to accommodate your needs as best as we can! Therefore we offer a few easy ways for you to request a quote from us. Contacting us directly All direct lines of contacts are available Monday - Friday @ 9:00am - 6:30pm EST. During offline hours, ...
How do I place a reorder?
To initiate a reorder, kindly establish communication with your assigned Product Specialist, who assisted you during your initial order placement. Alternatively, you can direct any inquiries regarding reordering to sales@pakfactory.com, where a ...
How do I determine what size box I need?
To determine the correct box size you need, measure your product left to right (length), front to back (width) and bottom to top (depth). Add 1/8" - 1/4" to each dimension to give a little bit of wiggle room to your product!
What is the difference between digital and offset print?
Digital Print Digital printed packaging is created using a digital printer to print directly on the material, similar to how a desktop inkjet printer would print on paper (but on a larger scale). Lower print quality than offset printing. It does not ...