Do you offer rush orders?

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• Do you have volume discounts or price breaks?

  Yes, we do! High-quantity orders generally net a lower cost-per-unit (higher quantity = bulk savings) on all of our packaging orders. If you have any questions about pricing or how you can get greater savings on your packaging, you may consult with ...

• What is the turnaround time on my order?

  Our current production times are an estimated average of 10 - 30 business days depending on packaging type, order size, and the time of the year. Having greater customization with more additional processes on your custom packaging generally yields ...

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• How do I get a quote?

  We want to accommodate your needs as best as we can! Therefore we offer a few easy ways for you to request a quote from us. Contacting us directly All direct lines of contacts are available Monday - Friday @ 9:00am - 6:30pm EST. During offline hours, ...

• How do I place a reorder?

  To reorder an order, simply reach out to your Product Specialist from your first time order with us and they will be able to help you with your reorder

• What is a dieline and why is it important?

  A dieline serves as a blueprint that ensures the correct layout for artwork designs on your packaging. It is essential to the cutting and creasing process as it gives our machines the appropriate information to precisely cut and fold areas of your ...

• What is an additional process?

  At PakFactory, an additional process refers to a special finishing that can be applied to your packaging. Additional processes are all subject to additional fees. Some of our additional processes include: Window patching Embossing / debossing Foil ...

• How do I determine what size box I need?

  To determine the correct box size you need, measure your product left to right (length), front to back (width) and bottom to top (depth). Add 1/8" - 1/4" to each dimension to give a little bit of wiggle room to your product!